If you’ve received a message from our team about an appealed claim on YouTube, here’s what it means and what action you need to take.
🔎 Why You’re Getting This
As part of delivering your content via AWAL, we place YouTube Content ID claims on your behalf — unless you’ve opted out of Content ID Services.
In this case, a claim placed on your behalf has been appealed by the uploader, which means they’ve formally challenged it. Occasionally, this may even be someone on your own team or a label you’ve worked with, unaware that a claim was made through us.
✅ What You Need to Do
Please review the video and confirm one of the following options:
1. Submit a Delayed Takedown
-
Keeps our claim active for 7 days.
-
If the appeal isn't canceled within that time, the video is taken down.
-
⚠️ The uploader will receive a copyright strike.
-
Use this only if:
-
You own exclusive rights to the content.
-
The uploader does not have permission to use it.
-
Once issued, a delayed takedown cannot be cancelled.
2. Release the Claim
-
Removes the claim from the video.
-
Choose this if:
-
The uploader has permission.
-
You do not hold exclusive rights.
-
Once released or expired, we cannot reclaim or monetize the video.
📘 Quick Example
Here’s the kind of message you may receive:
We are currently claiming the below video on your behalf. However, the uploader of the video believes that our claim is incorrect, and they've appealed the claim.
We need you to review the claimed video and uploader’s channel, and reply to us with one of the following options...
Option 1: Submit a delayed takedown: This option gives the user the chance to cancel their appeal and allows our claim to remain on their video. If the appeal is not canceled within 7 days, the video will be taken down. The label should only select this option if they hold exclusive rights and the user has not received permission from the rightsholder to use the content, as a takedown will result in a copyright strike against the user’s entire channel.
Option 2: Release the claim: If you do hold exclusive rights or the user has received permission from the rightsholder, we should release our claim. Please note that once an appealed claim has been released or has expired, we cannot reclaim the video manually.
Video link: [YouTube Video]
Uploader: [Channel Name]
ISRC / UPC / Label InfoPlease confirm whether you'd like to submit a delayed takedown or release the claim.
💬 FAQs
What’s an “appealed claim”?
An appeal is the second step after a dispute. The uploader has already disputed our claim, and we've reinstated it. They now have the right to appeal again.
Can we keep monetizing the video?
Only if the uploader cancels their appeal. We cannot manually reclaim the video once an appeal is resolved.
What happens if we take the video down?
A copyright strike is issued. The uploader can respond with a counter-notification. If you don’t provide legal proof within 10 days, the video will go back up, and we can’t re-claim it.
❓Need Support?
If you're not sure how to proceed, or believe this may have been submitted in error, reply to our team as soon as possible. We’re here to help.