If Spotify detects artificial activity on your account, they will notify you through your Spotify for Artists account. AWAL will also inform you when we receive the details. If an appeal is appropriate, we’ll include the necessary information for you to take action.
To submit an appeal, sign in using your AWAL credentials to access the form below:
AWAL X Spotify Artificial Activity Appeal Form
Key Steps for Completing the Form
1. Marketing Activities:
Select all types of marketing activities you believe were used as part of your campaigns. If the campaign is several years old, mention this in the notes section at the bottom of the form.
2. Marketing Activity Description:
Provide a detailed description of all recent online and offline marketing and promotional activities related to this repertoire. Include specific timings and geographical details, and attach screenshots or other visual evidence if available.
3. Partners:
List all third-party marketing agencies or consultants involved in the promotion of this particular recording. Be as thorough as possible.
Timeline and Considerations
This process typically takes about four weeks. Reaching out for updates before this period may delay the review process.
We will carefully review the details you provide and submit them to Spotify according to their criteria. Missing or incomplete information can make the appeal ineffective, so please ensure your submission is thorough.
Appeal Outcomes
Appeal Unsuccessful: If Spotify upholds the case, we will notify you. The release will remain offline, and the 'strike' applied to your account as part of the initial report will not be removed.
Appeal Successful: If the appeal is successful, we will redeliver the content and remove the strike applied to your account as part of the initial report.