Sometimes, we encounter a situation called a "rights overlap" on the platforms we distribute through. This happens when two different parties claim ownership over the same content for specific platforms or territories. It's a serious issue, akin to copyright infringement claims, but within a different context.
When a rights overlap occurs, we'll notify you and provide details about the content and territories involved. We take these matters seriously and act quickly to protect creators' rights, following our trust and safety policies.
What Happens Next?
Typically, there are two possible scenarios:
- You confirm you own the rights: We will help you connect with the other party claiming ownership so you can resolve the issue directly. This may involve them retracting their claim and/or you seeking further legal guidance.
- You don't own the rights: We'll remove the content as directed and conduct an internal review to assess next steps.
Why Prompt Responses Matter
These issues are time-sensitive, so it's crucial to respond quickly. If we don't hear back from you promptly, we'll proceed based on the assumption that you don't own the rights.
Transparency and Communication
Our goal is to be transparent and proactive about rights overlaps. By working together, we can resolve these issues efficiently and ensure the protection of music and its creators.
If you have any questions or concerns, don't hesitate to reach out to our support team.