Account owners can add users to their accounts with various permissions. As a user, you might have access to a specific part of the Workstation Suite and/or AWALGo app. For the Admin User/Account Owner, the below explains how you add and manage users on your account.
Users: This person has an account where they can log in to the Workstation and access all the accounts they are associated with at the permission level set by the account owner. They might be the CEO, the artist manager, the artist, a marketing assistant, an accountant...
Account: This is the name of the entity we're dealing with. If the project is an independent artist running their label (one or many) we treat this as a company. They will be the account owner and have full permissions and can add others with full permission or limited permissions.
Imprint/Label: You can have multiple labels on an account. You set these up during the Product Build process. When you're setting a product, you add a new label. When adding new users, you can select for them to only have permission to access information pertaining to that label.
How do I add a User?
You need their full name and email address. You'll navigate to the Manage Users section in the Settings tab on the Workstation.
How do I set their permission level?
If you want to set their permissions you deselect the toggle under 'ADMIN' and then select the appropriate level. Please hove over the (i) icon to the right of 'Permissions' for details. They are as follows...
- Catalog - view and manage your catalog in Workstation
- Marketing - view, setup and manage ads in Workstation
- Analytics - view the Analytics section of Workstation and view the Insights app
- Accounting - view the Accounting section in Workstation
What happens when I invite a user?
The user will receive an email prompting them to set a login and set a password. The only exception is if they already have an account in which case the account will be added to the 'drop-down' in the top right corner of the Workstation.
What happens when I reset a user's password?
The user receives an email containing a unique, one-time link and instructions. When the user clicks on the link, they will be taken to a webpage and prompted to set a new password.
What happens when I deactivate a user’s account?
Whatever the user was previously provided access to will no longer be available. Note that if a user has access to other things through another organization, the user will still retain access to those things.
Can I completely delete a user’s account?
No, you cannot permanently delete a user entirely as it is essential to maintain a record of things that users have accessed, created or changed in the past.
How can I enable another user to invite and manage other users?
Designating a user as an Admin will enable that user to invite and manage other users. To do this, set the Admin toggle to on for any of the Labels or Artists under the Resource Access section when creating or editing a user.
Can I grant and restrict specific access for other users?
Users that are Admins for a Label or Artist will have access to everything. Still, you can limit access for all users who are not Admins by unselecting Permissions for any of the Labels or Artist under the Resource Access section when creating or editing a user.
Below is a description of each of the permissions...
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Catalog - view and manage your catalog in Workstation
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Marketing - view, setup and manage ads in Workstation
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Analytics - view the Analytics section of Workstation and view the Insights app
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Accounting - view the Accounting section in the Workstation
It's worth noting that if you only have access to Analytics you would login through a different domain
- Catalog https://workstation.
awal.com/ - Insights https://insights.awal.com/
- Accounting https://accounting.
awal.com/ - Banking & Tax https://documents.
awal.com/ - Settings https://settings.
awal.com/